Thank you for becoming a lifesaver - Restart a Heart
Thank you so much for signing up to Restart a Heart!
You're helping us make thousands more lifesavers!
For any questions please don’t hesitate to contact us on 01634 471 900 or email community@aakss.org.uk
In 2024, we’ve trained over 80,000 people across Kent, Surrey and Sussex on how to save a life through 30-minute online CPR & defibrillator sessions.
Live session links are available 24 hours before the stream.
Live sessions
Live session links
Teachers training – 15 October 4.30pm
Live stream date: Thursday 16 October 2025.
Live session times and links
Pre recorded sessions
Please use the below to view the pre recorded sessions on Youtube
Parent and child
Adult
In person sessions
In-person demonstrations
Come and see us at one of our in person sessions!
No need to book for these demonstrations, please just turn up on the day.
- Surrey: Saturday 11 October - Surrey Sports Park, Richard Meyjes Road, Guildford GU2 7AD 10am - 3pm*
- Sussex: Monday 13 October - Airside at Gatwick South Terminal, RH6 0JH 10am - 4pm*
- Kent: Saturday 18 October - Bluewater Shopping Centre, Greenhithe DA9 9ST 10am - 5.30pm*
Pre session packs
FAQs
How long are the online sessions?
Each session is approximately 30-minutes whether you watch one live or recorded
Where can I watch the live online sessions?
The sessions will be hosted live on 16th October 2025, on the following platforms: Teams, Zoom, Youtube, Facebook. Timings for the different live sessions will be available here: www.aakss.org.uk/restart
What times are the sessions?
You can find the different session timings on our website www.aakss.org.uk/restart
Can I test the live session links before 16 October 25?
Yes the live session links will be avaiable to test 24 hours before the live session.
What if I’m busy on 16 October 25?
When you sign-up, you will have access to our pre-recorded sessions available for download, so you can watch anytime and without Wi-Fi.
How do I download the pre-recorded sessions?
To download the content please click on the link. When the video comes up click the three dots at the end of the time bar which will bring up more options. Click download. Then save as. If you’re still experiencing issues please contact our friendly team at hello@aakss.org.uk
What do I need to take part in a session?
- 30-minutes of your time
- access to a screen
- a patient to practice on which can be a cuddly toy (for children) and a cushion, pillow or rolled up jumper/jacket for adults
- room on the floor to practice.
- To watch live you will need Wi-Fi. Our recorded sessions can be downloaded to watch offline. For any issues please contact us on hello@aakss.org.u
Is the content appropriate for my child?
We have multiple sessions both live and recorded to suit all different age groups including, children – Keystage 1, Keystage 2, plus secondary school aged children and adults. We are also doing parent and children sessions in the late afternoon/early evening. All timings will be on our website www.aakss.org.uk/restart
Can I take part in the training with my group or business
You can absolutely sign up to take part in the training as part of a group or business, you will just need someone to be a lead name. That person will receive emails from us with all you need to prepare for the training.
Is RSAH25 part of the Girl Guiding KSS mission badge?
Yes, if you are a Girlguiding unit that is taking part in the KSS Mission Badge, our Restart a Heart CPR training is one of the missions you’ll need to complete. To visit the pack go to Girlguiding KSS Mission Badge – Air Ambulance Charity Kent Surrey Sussex
Can I ask questions during the session?
There will be a chat box available; we will try and answer all questions near the end of each session. If you would like to discuss further, please email hello@aakss.org.uk / 01634 471 900
Who is teaching the sessions?
Our highly skilled Team KSS paramedics and doctors will be hosting all sessions
Do you have any guidance available for the sessions?
Once you have signed up to take part in our training, you will be given access to a page where you will be able to access resources to include a pack that will give you information about our work and the sessions
Are you doing any in-person sessions
We are planning a number of in person sessions throughout the region, please visit www.aakss.org.uk/restart for more details of locations and dates
Can we fundraise alongside RSAH25?
Yes, if you would like to make your Restart a Heart Day a fundraising event, you could ask your group to Wear Red and donate £1. You could also do a sponsored walk, cake sale or coffee morning. If you would like to discuss further, please reach out to the Community team: community@aakss.org.uk / 01634 471 900
I would like to make a complaint.
We take complaints very seriously and treat them as an opportunity to improve. We are always very grateful to hear from people who are willing to take the time to help us to improve. If you have a complaint, please contact: Victoria Friar, Head of Supporter Experience – victoriafriar@aakss.org.uk
Newsletter copy for schools
Headline/subject line: Don’t delay, learn how to Restart a Heart with KSS today
Longer form
Dear parent
Did you know?
- Across Kent, Surrey and Sussex around 25 people a day have a sudden cardiac arrest at home or out and about in the community
- Most (74%) happen at home or a private address. So, one day you might experience it happen to a family member, loved one or friend
- Tragically only 1 in 10 people currently survive
- Starting CPR and using a defibrillator in the first crucial minutes before the emergency services arrive can more than double your loved one’s chance of survival
That’s why we’re teaming up with our local air ambulance, Air Ambulance Charity Kent Surrey Sussex (KSS), [again this year] to ensure all children, parents, and whole school community, have the skills and confidence to provide CPR and use a defibrillator.
On national Restart a Heart Day, Thursday 16 October, we’re taking part in Restart a Heart with KSS to learn these vital lifesaving skills with their expert paramedics and doctors in school – and hopefully you’ll play your part at home too!
Children’s learning in school
Children will be learning in assembly/classroom activities via online live-stream training sessions with KSS in an age-appropriate way with their soft toys [soft toys (younger children)/pillow or rolled up jumper (older children)] bought in from home as their pretend patient
Parent and child, and whole family, learning at home
It’s really important that parents, and other family members, learn too. Please join the special live-stream Parent and Child training session so that you can learn together at home as a family, or even with friends and neighbours. Recorded versions of the sessions are also available for you to watch at a time that suits you.
Sign-up to the free 30-minute Parent and Child live-stream training session at www.aakss.org.uk/restart
Last year 80,000 people across Kent, Surrey and Sussex took part in Restart a Heart with KSS and this year they’re aiming to train many thousands more. Our school is proud to be playing our part – together we can save more lives in our communities.
Sign-off School
Shorter form
Dear parent
Did you know that most cardiac arrests happen at home or a private address? (74% if you want to use a stat). So, one day anyone in our school community might experience it happen to a loved one.
That’s why we’re teaming up [again this year] with our local air ambulance, Air Ambulance Charity Kent Surrey Sussex (KSS) for Restart a Heart Day – Thursday 16 October – to ensure all children, parents, and whole school community, have the skills and confidence to provide CPR and use a defibrillator.
We’ll learn these simple lifesaving skills with their expert paramedics and doctors in school – and hopefully you’ll play your part at home too! By avoiding any delay in starting CPR and using a defibrillator you can more than double a loved one’s chance of survival.
Children’s learning in school
Children will be learning in assembly/classroom activities via online live-stream training sessions with KSS in an age-appropriate way with their [soft toys (for younger children)/ pillow or rolled up jumper (older children)} bought in from home as their pretend patient
Parent and child, and whole family, learning at home
It’s really important that parents, and other family members, learn too. Please join the special live-stream Parent and Child training session so that you can learn together at home as a family, or even with friends and neighbours. Recorded versions of the sessions are also available for you to watch at a time that suits you. Sign-up to the free 30-minute Parent and Child live-stream training session today at www.aakss.org.uk/restart
Sign-off school
Shortest form
Dear parent
Did you know that most out of hospital cardiac arrests happen at home or a private address? (74% if you want to use a stat)
That’s why we’re teaming up [again this year] with our local air ambulance, Air Ambulance Charity Kent Surrey Sussex (KSS) for Restart a Heart Day – Thursday 16 October to ensure all children, parents, and whole school community, have the skills and confidence to provide CPR and use a defibrillator.
Children’s learning in school
Children will be learning in assembly/classroom activities via online live-stream training sessions with KSS in an age-appropriate way with their [soft toys (younger children)/pillow or rolled up jumper (older children)] bought in from home as their pretend patient
Parent and child, and whole family, learning at home
It’s really important that parents, and other family members, learn too. Please join the special live-stream Parent and Child training session so that you can learn together at home. Recorded versions of the sessions are also available for you to watch at a time that suits you. Sign up to the free 30-minute Parent and Child live-stream training session now at www.aakss.org.uk/restart.
Starting CPR and using a defibrillator ahead of the emergency services arriving can more than double a loved one’s chance of survival. So it’s vital that we all have the skills and confidence to be a lifeline for a loved on.
Sign-off school
In-person demonstrations
Come and see us at one of our in person sessions!
- Surrey: Saturday 11 October - Surrey Sports Park, Richard Meyjes Road, Guildford GU2 7AD 10am - 3pm*
- Kent: Saturday 18 October - Bluewater Shopping Centre, Greenhithe DA9 9ST 10am - 5.30pm*
- No need to book for these demonstrations, please just turn up on the day.
Corporate newsletter copy
Full copy
Headline/subject line:
Don’t delay, sign-up to learn how to Restart a Heart with KSS today
Did you know?
- Across Kent, Surrey and Sussex around 25 people a day have a sudden cardiac arrest at home or out and about in the community
- Tragically only 1 in 10 people currently survive
- Most (74% if you want to use a stat) happen to people while they are at home or a private address and so any of us could experience it happen to a loved one at any time
- You can more than double your loved one’s chance of surviving a cardiac arrest
by starting CPR and using defibrillator in the first crucial minutes before the emergency services arrive
That’s why we’re teaming up with our local air ambulance, Air Ambulance Charity Kent Surrey Sussex (KSS), to train you, your colleagues, and even your family and friends, to ensure you have the skills and confidence to be able to help save a loved one’s life.
Latest research shows that 25% of people do not receive CPR and only 10% of people have a defibrillator used on them before the ambulance arrives. Yet these simple skills really do help save lives and you can learn them in just 30-minutes for free with the expert doctors and paramedics at KSS.
Sign-up to learn how to give CPR and use a defibrillator this Restart a Heart Day with the KSS series of in-person and online training events taking place from [insert] through to [insert] October at aakss.org.uk/restart.
Together we will save more lives.
Restart a Heart survey
Pre-recorded Sessions
Pre Session Packs
Teachers
Coming soon
Parent and Child
Coming soon
Adult
Coming soon
Is how much it costs each year for us to respond to the most critical cardiac arrest patients across Kent, Surrey and Sussex. And we need your help to reach them when they need us most.
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