Patients and Relatives

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We're here for you

We’re here to support you, as a former patient, family member of a former patient, bereaved family, bystander or emergency service colleague. Please do get in touch with us if there’s anything we can support you with: email our Patient and Family Aftercare Team by clicking here.

We're here for you

You may have questions, you may wish to come and visit us. You might need to reach out and chat to someone from the service who understands.

Whatever you need we will try to help you on your journey of recovery.

Contact the Aftercare Team

About You

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How Can We Reach You?

We would love to chat with you. How can we get in touch?

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How can we help

Please let us know what's on your mind. Have a question for us? Ask away.

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Information for patients and relatives

Hospital Contacts

Details of the hospitals across the south east where Air Ambulance patients are frequently taken.

Hospital Contacts

Patient Stories

Read the real stories of some of the thousands of people we are proud to have helped in recent years.

Patient Stories

Patient Feedback

If you have any questions you would like answered, or if you have not visited us before and would like to do so, please do get in touch.

Patient Feedback

Raising A Concern

We are committed to ensuring that our patients and the people we serve receive the very best care at all times.

Raising A Concern

Safeguarding

We are committed to promoting and safeguarding the welfare of all vulnerable people,

CQC

The Care Quality Commission (CQC) is the regulator of health and adult social care services in England.

Consent

We always endeavour to act in the best interests of our patients

Equality, Diversity and Inclusion

We're committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves

Zero Tolerance

The health, safety of wellbeing of our staff, patients, supporters and volunteers is our priority.

Saving lives when every second counts