Patients and Families
We're here for you
We’re here to support you, as a former patient, family member of a former patient, bereaved family, bystander or emergency service colleague. Please do get in touch with us if there’s anything we can support you with: contact our Patient and Family Aftercare Team by clicking here.
Get to know our Patient and Family Aftercare Service
We're here for you
You may have questions, you may wish to come and visit us. You might need to reach out and chat to someone from the service who understands.
Whatever you need we will try to help you on your journey of recovery.
Meet your Patient and Family Aftercare Team
Stu Plumbley
Patient and Family Aftercare Lead
I am proud to be seconded to KSS as the Patient and Family Aftercare Lead working alongside the amazing Sarita.
For the last 27 years I have been employed by Southeast Coast Ambulance Service the last 14 years as a critical care paramedic.
During that time, I was fortunate to have a long secondment to KSS as a HEMS paramedic in the latter years as a KSS emeritus paramedic.
I am honoured to be the lead of this exciting new venture working alongside Sarita, and supported by all my colleagues within KSS, our ambition is to design a patient and family aftercare service which matches the excellent care administered by KSS and our hospital partners and continues to support our patients along their journey of recovery.
Sarita Taneja
Patient and Family Aftercare Manager
Hello, my name is Sarita and I am the Patient and Aftercare Manager here at KSS. I have proudly been working for the charity since 2016 and joined the Aftercare team in May 2022. My role within Aftercare is to be a central point of contact for our patients, their family members and our bereaved families and to welcome them to the charity. I am here to offer information, answer any questions, be a friendly voice at the end of the phone and to help arrange visits to our charity if required – I am always happy to help and will be here to support journeys with KSS.
How we can help
- Meet the Aftercare Team
- Visit our bases
- Explain the care you received
- Fill in the missing pieces
- Peer support groups
- Meet the crew
- Signposting opportunities
- On going support and care
Patients and Families have visited our base
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Patients and Families supported so far this year
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Contact the Aftercare Team
Information for patients and relatives
Patient Feedback
Please complete our feedback form. Your feedback is important to us and helps shape our service and the care we deliver.
Patient Stories
Read the real stories of some of the thousands of people we are proud to have helped in recent years.
