KSS Shop

FAQs

Where do the merchandise products come from?

Our products are printed and posted out to you by Two Fifteen, a UK-based sustainable print-on-demand supplier.

We charge a flat delivery fee of £3.50 per order.

Please allow up to 10 working days for your order to reach you.

If your order hasn’t arrived after 10 working days, please contact us at individualgiving@aakss.org.uk and we’ll investigate with Two Fifteen.

Our postage charges cover the cost of sending your item(s) from Two Fifteen (our merchandise supplier). As a charity, we are unable to subsidise these costs.

Yes you can return an item if you change your mind, please refer to our Returns & Orders Policy for further details.

Yes, please call 01634 471900. Our phone lines are open Monday to Friday, 9am–4:30pm, our friendly team will be happy to take your order.

All products are sold by Air Ambulance Promotions Ltd (AAPL), the trading subsidiary of Air Ambulance Charity Kent, Surrey & Sussex.

Please email individualgiving@aakss.org.uk or call 01634 471900 and our team will be happy to help.

Saving lives when every second counts

Shopping Cart
Scroll to Top