Lotteries Terms and Conditions

Lottery Draws Terms and Conditions

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Air Ambulance Promotions Limited - Regular Lottery Terms & Conditions

Updated March 2023

1. Governance

1.1 The Regular Lottery is a draw operated and promoted by Air Ambulance Promotions Limited (registered address Rochester City Airport, Maidstone Road, Chatham, Kent, ME5 9SD), as a society lottery under the Gambling Act 2005.

1.2 Air Ambulance Promotions Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 4674. Person responsible for the promotion of the lottery, S.Russell.

1.3 Air Ambulance Promotions Limited is a wholly owned subsidiary company of Air Ambulance Charity Kent Surrey Sussex Charity No. 1021367 registered in England and Wales. Company no. 2674568

2. General

2.1 The Regular Lottery draw will take place every week, on a Wednesday. If the draw cannot be performed on a Wednesday, due to public holidays or unforeseen circumstances then the draw will be performed on the next available working day.

Winners will be announced within 3 working days on the Air Ambulance Charity Kent Surrey Sussex website aakss.org.uk/lotteryresults

A maximum of 3 draws may take place retrospectively at the discretion of the board of the society.

2.2 The following people may enter the Regular Lottery:

2.2.1 Any individual over the age of 16 years who resides in or has a bank account in England, Scotland or Wales. Unfortunately, residents from overseas, Northern Ireland, the Channel Islands and the Isle of Man are unable to enter. By purchasing an entry, the individual confirms that they are 16 years of age or over. No entries should be sold to, or on behalf of, a person under the age of 16 years. Underage gambling is an offence.

2.3 The maximum amount of chances permitted for this lottery, to any individual, is 20 per week.

2.4 All proceeds, after the deduction of legal prizes and expenses, shall be deemed as a donation and transferred to Air Ambulance Charity Kent Surrey Sussex.

During the 2021-2022 financial year, the proceeds for this lottery were spent as follows;

  • Of the total proceeds, £78,000 (1.6%) was spent on the prizes offered for a winning chance in this lottery. This is based on twelve prizes drawn each week, for 52 weeks.
  • The expenses related to promoting and running this lottery, totalled, £1,467,576 (30%)
  • The amount that was directly applied to the purpose of the society lottery (money given to the good cause) totalled, £3,346,344 (68.4%)
  • The total proceeds from the selling of tickets for the Regular Lottery, during the financial year of 2021-2022, totalled £4,891,920

2.5 Any application for entry into the lottery may be rejected for any reason by discretion of the Promoter.

2.6 Air Ambulance Promotions Limited holds customer funds in accounts separate from our business accounts. Funds are held in a mixture of current accounts and interest-bearing accounts. These funds are not protected in the event of insolvency as such customer funds are considered segregated but not protected.

2.7 Any lottery entry may be terminated for any reason at the discretion of the Promoter.

2.8 The Promoter’s decision is final in any matter regarding the lottery

 

3 How to Play
 

3.1 Each entry costs £1 per draw. The member will be entered into the draw for which each subscription has been received in advance of the draw taking place. All advance payments received from the member will be held in account by Air Ambulance Promotions Limited, and credited upon receipt to the relevant amount of draws in advance.

3.2 Persons eligible may apply to play the Regular Lottery by entering online and completing an online application form, via a paperless method over the telephone or by completing a paper application form which will include the following information:

3.2.1 The member’s name, full address, telephone number, confirmation of age over 16, and a completed Direct Debit mandate in favour of the draw. Alternatively, members may join by advance cheque or card payment, complete with name and address details and age confirmation.

3.3 The Direct Debit Guarantee applies to all Direct Debit arrangements. A copy of the Direct Debit Guarantee will be supplied to all members with their welcome pack. A member can cancel their Direct Debit at any time by notifying their bank or building society. Members should also notify Air Ambulance Promotions Limited of cancellation. Any funds held in advance and not used in draws by Air Ambulance Promotions Limited will be returned to a member upon request. No refund can be made in respect of subscriptions used in draws, unless as a result of our negligence.

3.4 Following acceptance of membership, Air Ambulance Promotions Limited will issue all members with a letter stating their membership number that will be entered into all future draws that payment has been received for. Members paying by Direct Debit will also receive a document detailing the Direct Debit instruction, including frequency and amount of payments amongst other relevant detail as required by the Direct Debit Guarantee.

3.5 It is the responsibility of the member to check their details held by us are correct, and to inform us of any errors in the information held. Members are also responsible for informing us of any future changes in their personal details, to which we will update the details on our system within 3 working days of the notification.

3.6 Members should note the date and frequency of payments and ensure that funds are available to cover Direct Debit payments when due. Air Ambulance Promotions Limited will not be liable for any charges incurred by the member, unless as a result of our negligence.

4 Draws & Prizes
 

4.1 Each entry into the Regular Lottery is a unique number that is allocated to a paying member. These numbers continue to be issued sequentially each time a new chance is created.

The donorflex Lottery is fully licensed and regulated by the Gambling Commission and their Random Number Generator (RNG) has been independently tested, using a variety of industry-standard statistical tests to produce truly random numbers.

The draw is operated by a designated officer of Air Ambulance Promotions Limited, and the draw is witnessed and the results recorded.

4.2 Only members who have paid subscription to the relevant draw will be entered into the draw.

4.3 Members will not accrue any debt to the lottery.

4.4 There are twelve prizes issued each draw. The donorflex Lottery system and its Random Number Generator (RNG) is used to select, at random, the twelve prizes available. The prizes available in this lottery are, 1st Prize £1,000, 2nd prize £250, 3rd prize ten prizes of £25.

Air Ambulance Promotions Limited has the right to change the prize structure at any time in line with the Gambling Act 2005.

The exact likelihood of winning a prize in this lottery is determined each week and is dependent on the eventual number of participants. The number of participants that were entered into the draw on Wednesday 11th January 2023 were 99,810. This means that for this particular draw, there was a 1 in 8,317 chance of winning ANY prize.

It is probable that the number of entries in the Regular Lottery will change over time, meaning that the likelihood of winning a prize will change each week, as it is determined by the eventual number of participants each week.

4.5 Air Ambulance Promotions Limited reserve the right to withhold payment of a prize if we are not satisfied as to the validity or legality of a member, pending further investigation into each case.

4.6 Following notification that a paying lottery member is deceased, all monies present on lottery plays will be returned to the estate of the deceased.

4.7 Prize monies will be paid by cheque within 20 working days, subject to satisfaction of section 4.5, and sent to the winner’s registered address held by us following completion of the draw, with no requirement for winners to claim.

4.8 Should Air Ambulance Promotions Limited be unable to pay a winning member because we do not hold their correct details, and after exhaustive investigation which may include communication with the member’s last known bank, we will after a period of 6 months, treat the winning monies as a donation to the Kent, Surrey & Sussex Air Ambulance Trust.

4.9 From time to time Air Ambulance Promotions Limited may add non-cash prizes to the draw, with no cash alternative available.

4.9.1 Winner’s details, in brief, may be used to promote new membership and/or further lotteries.

5 Liability
 

5.1 Air Ambulance Promotions Limited will not be liable to a member for any loss or damage suffered to a member arising from:

5.1.1 Any delays in payments received from members for entry into the lottery.

5.1.2 Any delays or failure in the postal service or other delivery methods including emails used by Air Ambulance Promotions Limited or by members.

5.1.3 Any failures in the banking system used to transmit payments to or from Air Ambulance Promotions Limited.

6. Complaints

 

6.1 Complaints pertaining to the lottery draw should in the first instance be sent by post to

Air Ambulance Promotions

Rochester City Airport

Maidstone Road

Chatham

Kent

ME5 9SD

Or by email to hello@aakss.org.uk

In the first instance a complaint will be dealt with by the Head of Supporter Experience. Should the complaint not be satisfied at this point it will be referred to the Board of Directors of Air Ambulance Promotions Limited. If the complaint is still not satisfied at this point, the complaint will be referred to the Independent Betting and Adjudication Service (IBAS) whose decision will be final.

7.Law

 

7.1 These terms and conditions are the rules of Air Ambulance Promotions Limited Regular Lottery. By becoming a member you agree to be bound by these rules.

8. Privacy

 

8.1 We will never sell your information to other charities or third parties. To read our privacy statement, please visit aakss.org.uk/privacy or contact us for a copy.

Air Ambulance Promotions Limited reserves the right to update and amend these terms and conditions at any time.

Air Ambulance Promotions Limited - Superdraw Terms & Conditions

Updated March 2023

1. Governance

 

1.1 The Superdraw is an additional jackpot draw to the Regular Lottery, operated and promoted by Air Ambulance Promotions Limited (registered address Rochester City Airport, Maidstone Road, Chatham, Kent, ME5 9SD), as a society lottery under the Gambling Act 2005.

1.2 Air Ambulance Promotions Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 4674. Person responsible for the promotion of the lottery, S.Russell.

1.3 Air Ambulance Promotions Limited is a wholly owned subsidiary company of Air Ambulance Charity Kent Surrey Sussex Charity No. 1021367 registered in England and Wales. Company no. 2674568

 

2. General

 

2.1 The Superdraw is only available for entry to paying members of the Regular Lottery.

 

2.2 The Superdraw takes place every week, on a Wednesday. If the draw cannot be performed on a Wednesday, due to public holidays or unforeseen circumstances then the draw will be performed on the next available working day. 

 

This draw is a jackpot rollover draw, so as and when there is a winner, it will be announced within 3 working days on the Air Ambulance Charity Kent Surrey Sussex website aakss.org.uk/lotteryresults

 

A maximum of 3 draws may take place retrospectively at the discretion of the board of the society.

 

2.3 The following people may enter the Superdraw:

 

2.3.1 Any individual over the age of 16 years who resides in or has a bank account in England, Scotland or Wales. Unfortunately, residents from overseas, Northern Ireland, the Channel Islands and the Isle of Man are unable to enter. By purchasing an entry, the individual confirms that they are 16 years of age or over. No entries should be sold to, or on behalf of, a person under the age of 16 years. Underage gambling is an offence.

 

2.3.2 Individuals who are already a paying member of the Air Ambulance Promotions Limited Regular Lottery.

 

2.4 The maximum amount of chances permitted for this lottery, for any individual, is 20 per week.

 

2.5 All proceeds, after the deduction of legal prizes and expenses, shall be donated to Air Ambulance Charity Kent Surrey Sussex.

 

During the 2021-2022 financial year, the proceeds for this lottery were spent as follows;

 

  • Of the total proceeds, £250,242 (9%) was spent on the prizes offered for a winning chance in this lottery.

 

  • The expenses related to promoting and running this lottery totalled, £834,139.50 (30%)

 

  • The amount that was directly applied to the purpose of the society lottery (money given to the good cause) totalled, £1,696,083.50 (61%)

 

  • The total proceeds from the selling of tickets for the Superdraw, during the financial year of 2021-2022, totalled £2,780,465

 

2.6 Any application for entry into the lottery may be rejected for any reason by discretion of the Promoter.

 

2.7 Air Ambulance Promotions Limited holds customer funds in accounts separate from our business accounts. Funds are held in a mixture of current accounts and interest-bearing accounts. These funds are not protected in the event of insolvency as such customer funds are considered segregated but not protected.

 

2.8 Any lottery entry may be terminated for any reason at the discretion of the Promoter.

 

2.9 The Promoter’s decision is final in any matter regarding the lottery.



3. How to Play

 

3.1 Each entry costs £1 per draw. The member will be entered into the draw for which each subscription has been received in advance of the draw taking place. All advance payments received from the member will be held in account by Air Ambulance Promotions Limited, and credited upon receipt to the relevant amount of draws in advance.

 

3.2 Each member will be issued a combination of 4 numbers within the range of 1-42, these will be allocated to their Superdraw membership and entered into the draw for as long as chances have been paid. 

 

3.3 Persons eligible may apply to play the Regular Lottery by entering online and completing an online application form, via a paperless method over the telephone or by completing a paper application form which will include the following information:

 

3.3.1 The member’s name, full address, telephone number, confirmation of age over 16, and a completed Direct Debit mandate in favour of the draw. Alternatively, members may join by advance cheque or card payment, complete with name and address details and age confirmation.

 

3.4 The Direct Debit Guarantee applies to all Direct Debit arrangements. A copy of the Direct Debit Guarantee will be supplied to all members with their welcome pack. A member can cancel their Direct Debit at any time by notifying their bank or building society. Members should also notify Air Ambulance Promotions Limited of cancellation. Any funds held in advance and not used in draws by Air Ambulance Promotions Limited will be returned to a member upon request. No refund can be made in respect of subscriptions used in draws, unless as a result of our negligence. 

 

3.5 Following acceptance of membership, Air Ambulance Promotions Limited will issue all members with a letter stating their unique combination of Superdraw numbers allocated to them, and their membership number for the Regular Lottery that will be entered into all future draws that payment has been received for. Members paying by Direct Debit will also receive a document detailing the Direct Debit instruction, including frequency and amount of payments amongst other relevant detail as required by the Direct Debit Guarantee.

 

3.6 It is the responsibility of the member to check their details held by us are correct, and to inform us of any errors in the information held. Members are also responsible for informing us of any future changes in their personal details, to which we will update the details on our system within 3 working days of the notification. 

 

3.7 Members should note the date and frequency of payments and ensure that funds are available to cover Direct Debit payments when due. Air Ambulance Promotions Limited will not be liable for any charges incurred by the member, unless as a result of our negligence. 



4. Draws & Prizes

 

4.1 There is one prize available in the Superdraw each week. This prize is a rollover jackpot and the jackpot is created each week by taking 7% of each £1 paid entry. 

 

Air Ambulance Promotions Limited has the right to change the contribution to the jackpot from each £1 payment at any time, in line with the Gambling Act 2005.

 

4.2 Each week the jackpot prize is determined as described in 4.1 and could also include any prize jackpots that have rolled over from previous weekly draws (as described in 4.4).

 

4.3 Each week, all paid entries in the Superdraw will be entered into the draw and the donorflex Lottery Random Number Generator (RNG) will select a combination of four numbers as the winner.

 

This random combination of numbers will be created by the RNG built into the donorflex Lottery software. The donorflex Lottery is fully licensed and regulated by the Gambling Commission and their RNG has been independently tested, using a variety of industry-standard statistical tests to produce truly random numbers. 

 

If the combination that is selected matches a combination of a member that is entered into the draw, then they will win the jackpot prize for that week.

 

 4.4 If the four-number combination that is drawn by the Random Number Generator does not make a complete match to a members paid entry, then the jackpot prize will rollover over to the following week.

 

The draw will continue to be operated each week and the jackpot prize will continue to rollover if the winning four number combination does not make a complete match to a members paid entry. This jackpot will rollover until it reaches a maximum of £25,000. At this point the prize must be won and the donorflex random number generator will continue to select truly random combinations until a complete match to a paid entry is selected.

 

When this occurs, the relevant member wins £25,000, subject to clause 4.6.

 

4.5 As this lottery has a prize that is a rollover jackpot, it means that the likelihood of winning a prize each week is determined by which stage the jackpot amount has reached.

 

By taking the odds of winning any prize over the course of the 2021-2022 financial year it is determined that the odds of winning a prize in the Superdraw are 1 in 110,890.

 

4.6 The maximum prize in a single lottery is £25,000 or 10% of the proceeds (gross ticket sales), whichever is greater. For the Superdraw the maximum prize that we will offer is £25,000. If the jackpot reaches this amount in the manner described in 4.4 and the jackpot amount available due to this rollover is more than £25,000 then the additional amount will be added to the following week’s jackpot fund.

 

4.7 Only members who have paid subscription to the relevant draw will be eligible to win.

 

4.8 The draw is operated by a designated officer of Air Ambulance Promotions Limited and the draw is witnessed and the results recorded

 

4.9 Members will not accrue any debt to the lottery. 

 

4.10 Air Ambulance Promotions Limited reserve the right to withhold payment of a prize if we are not satisfied as to the validity or legality of a member, pending further investigation into each case.

 

4.11 Following notification that a paying lottery member is deceased, all monies present on lottery plays will be returned to the estate of the deceased.

 

4.12 Prize monies will be paid by cheque within 20 working days, subject to satisfaction of section 4.6, and sent to the winner’s registered address held by us following completion of the draw, with no requirement for winners to claim.

 

4.13 Should Air Ambulance Promotions Limited be unable to pay a winning member because we do not hold their correct details, and after exhaustive investigation which may include communication with the member’s last known bank, we will after a period of 6 months, treat the winning monies as a donation to Air Ambulance Charity Kent Surrey Sussex.

 

4.14 Winners’ details, in brief, may be used to promote new membership and/or further lotteries.



5. Liability

 

5.1 Air Ambulance Promotions Limited will not be liable to a member for any loss or damage suffered to a member arising from:

 

5.1.1 Any delays in payments received from members for entry into the lottery.

 

5.1.2 Any delays or failure in the postal service or other delivery methods including emails used by Air Ambulance Promotions Limited or by members.

 

5.1.3 Any failures in the banking system used to transmit payments to or from Air Ambulance Promotions Limited

 

6. Complaints

 

6.1 Complaints pertaining to the lottery draw should in the first instance be sent by post to:

 

Air Ambulance Promotions

Rochester City Airport

Maidstone Road

Chatham

Kent

ME5 9SD

 

Or by email to hello@aakss.org.uk

 

In the first instance a complaint will be dealt with by the Head of Supporter Experience. Should the complaint not be satisfied at this point it will be referred to the Board of Directors of Air Ambulance Promotions Limited. If the complaint is still not satisfied at this point, the complaint will be referred to the Independent Betting and Adjudication Service (IBAS) whose decision will be final.



7. Law

 

7.1 These terms and conditions are the rules of Air Ambulance Promotions Limited Regular Lottery. By becoming a member you agree to be bound by these rules.

 

8 Privacy

 

8.1 We will never sell your information to other charities or third parties. To read our privacy statement, please visit aakss.org.uk/privacy or contact us for a copy.

 

Air Ambulance Promotions Limited reserves the right to update and amend these terms and conditions at any time. 

Air Ambulance Promotions Limited - 24/7 Club Lottery Terms & Conditions

Updated January 2023

1. Governance

1.1 The 24/7 Club Lottery is an additional draw to the Regular Lottery, operated and promoted by Air Ambulance Promotions Limited (registered address Rochester City Airport, Maidstone Road, Chatham, Kent, ME5 9SD), as a society lottery under the Gambling Act 2005.

 

1.2 Air Ambulance Promotions Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 4674. Person responsible for the promotion of the lottery, S.Russell. 

 

1.3 Air Ambulance Promotions Limited, is a wholly owned subsidiary company of Air Ambulance Charity Kent Surrey Sussex. Charity No. 1021367 registered in England and Wales. Company no. 2674568

 

2. General

2.1 The 24/7 Club Lottery is only available for entry to paying members of the Regular Lottery.

 

2.2 The 24/7 Club Lottery draw will take place every week, on a Wednesday. If the draw cannot be performed on a Wednesday, due to public holidays or unforeseen circumstances then the draw will be performed on the next available working day. 

 

Winners will be announced within 3 working days on the Air Ambulance Charity Kent Surrey Sussex website, aakss.org.uk/lotteryresults

 

A maximum of 3 draws may take place retrospectively at the discretion of the board of the society

 

2.3 The following people may enter the 24/7 Club Lottery:

 

2.3.1 Any individual over the age of 16 years who resides in or has a bank account in England, Scotland or Wales. Unfortunately, residents from overseas, Northern Ireland, the Channel Islands and the Isle of Man are unable to enter. By purchasing an entry, the individual confirms that they are 16 years of age or over. No entries should be sold to, or on behalf of, a person under the age of 16 years. Underage gambling is an offence.

 

2.3.2 Individuals who are already a paying member of Air Ambulance Promotions Limited Regular Lottery.

 

2.4 The maximum amount of chances permitted for this lottery, to any individual, is 20 per week.

 

2.5 All proceeds, after the deduction of legal prizes and expenses, shall be deemed as a donation and transferred to Air Ambulance Charity Kent Surrey Sussex.

 

During the 2021-2022 financial year, the proceeds for the lottery were spent as follows;

 

  • During this year, of the total proceeds, £12,844 (7.5%) was spent on the prizes offered for a winning chance in this lottery. This is based on one prize drawn each week, for 52 weeks.
  • The expenses related to promoting and running this lottery totalled, £17,014.50 (10%)
  • The amount that was directly applied to the purpose of the society lottery (money given to the good cause) totalled, £140,286.50 (82.5%)
  • The total proceeds from the selling of tickets for the 24/7 Lottery, during the financial year of 2021-2022, totalled £170,145

2.6 Any application for entry into the lottery may be rejected for any reason by discretion of the Promoter.

 

2.7 Air Ambulance Promotions Limited holds customer funds in accounts separate from our business accounts. Funds are held in a mixture of current accounts and interest-bearing accounts. These funds are not protected in the event of insolvency as such customer funds are considered segregated but not protected.

 

2.8 Any lottery entry may be terminated for any reason at the discretion of the Promoter.

 

2.9 The Promoter’s decision is final in any matter regarding the lottery.

 

3. How to Play

3.1 Each entry costs 57p per draw. The member will be entered into the draw for which each subscription has been received in advance of the draw taking place. All advance payments received from the member will be held in account by Air Ambulance Promotions Limited, and credited upon receipt to the relevant amount of draws in advance.

 

3.2 Persons eligible may apply to play the 24/7 Club Lottery by entering via a paperless method over the telephone or by completing an application form which will include the following information:

 

3.2.1 The member’s name, full address, telephone number, confirmation of age over 16, and a completed Direct Debit mandate in favour of the draw. Alternatively, members may join by advance cheque or card payment, complete with name and address details and age confirmation.

 

3.2.2 The Direct Debit Guarantee applies to all Direct Debit arrangements. A copy of the Direct Debit Guarantee will be supplied to all members with their welcome pack. A member can cancel their Direct Debit at any time by notifying their bank or building society. Members should also notify Air Ambulance Promotions Limited of cancellation. Any funds held in advance and not used in draws by Air Ambulance Promotions Limited. will be returned to a member upon request. No refund can be made in respect of subscriptions used in draws, unless as a result of our negligence.

 

3.4 Following acceptance of membership, Air Ambulance Promotions Limited. will issue all members with a letter stating their membership number that will be entered into all future draws that payment has been received for. Members paying by Direct Debit will also receive a document detailing the Direct Debit instruction, including frequency and amount of payments amongst other relevant detail as required by the Direct Debit Guarantee.

 

3.5 It is the responsibility of the member to check their details held by us are correct, and to inform us of any errors in the information held. Members are also responsible for informing us of any future changes in their personal details, to which we will update the details on our system within 3 working days of the notification. 

 

3.6 Members should note the date and frequency of payments and ensure that funds are available to cover Direct Debit payments when due. Air Ambulance Promotions Limited will not be liable for any charges incurred by the member, unless as a result of our negligence. 

 

4. Draws & Prizes

4.1 Each entry into the 24/7 Lottery is a unique number that is allocated to each paying member. These numbers continue to be issued sequentially each time a new chance is created. 

 

The donorflex Lottery is fully licensed and regulated by the Gambling Commission and their Random Number Generator (RNG) has been independently tested, using a variety of industry-standard statistical tests to produce truly random numbers. 

 

The draw is operated by a designated officer of Air Ambulance Promotions Limited and the draw is witnessed and the results recorded.

 

4.2 Only members who have paid subscription to the relevant draw will be entered into the draw.

 

4.3 Members will not accrue any debt to the lottery. 

 

4.4 There is one prize issued each draw, using the donorflex Lottery system and their Random Number Generator (RNG) to select, at random the one prize available. The prize available in this lottery is, 1st Prize £247. 

 

Air Ambulance Promotions Limited has the right to change the prize structure at any time in line with the Gambling Act 2005.

 

The exact likelihood of winning a prize in this lottery is determined each week and is dependent on the eventual number of participants. The number of participants that were entered into the draw on Wednesday 11th January 2023 were 5,244. This means that for this particular draw, there was a 1 in 5,244 chance of winning a prize.

 

It is probable that the number of entries in the 24/7 Lottery will change over time, meaning that the likelihood of winning a prize will change each week, as it is determined by the eventual number of participants each week.

 

4.5 Air Ambulance Promotions Limited reserve the right to withhold payment of a prize if we are not satisfied as to the validity or legality of a member, pending further investigation into each case.

 

4.6 Following notification that a paying lottery member is deceased, all monies present on lottery plays will be returned to the estate of the deceased.

 

4.7 Prize monies will be paid by cheque within 20 working days, subject to satisfaction of section 4.5, and sent to the winner’s registered address held by us following completion of the draw, with no requirement for winners to claim.

 

4.8 Should Air Ambulance Promotions Limited be unable to pay a winning member because we do not hold their correct details, and after exhaustive investigation which may include communication with the member’s last known bank, we will after a period of 6 months, treat the winning monies as a donation to Air Ambulance Charity Kent Surrey Sussex.

 

4.9 From time to time Air Ambulance Promotions Limited may add non-cash prizes to the draw, with no cash alternative available.

 

4.9.1 Winner’s details, in brief, may be used to promote new membership and/or further lotteries.

 

5. Liability

 

5.1 Air Ambulance Promotions Limited will not be liable to a member for any loss or damage suffered to a member arising from:

 

5.1.1 Any delays in payments received from members for entry into the lottery.

 

5.1.2 Any delays or failure in the postal service or other delivery methods including emails used by Air Ambulance Promotions Limited or by members.

5.1.3 Any failures in the banking system used to transmit payments to or from Air Ambulance Promotions Limited.

 

6. Complaints

6.1 Complaints pertaining to the lottery draw should in the first instance be sent by post to

 

Air Ambulance Promotions

Rochester City Airport

Maidstone Road

Chatham

Kent

ME5 9SD

 

Or by email to hello@aakss.org.uk

 

In the first instance a complaint will be dealt with by the Head of Supporter Experience. Should the complaint not be satisfied at this point it will be referred to the Board of Directors of Air Ambulance Promotions Limited. If the complaint is still not satisfied at this point, the complaint will be referred to the Independent Betting and Adjudication Service (IBAS) whose decision will be final.

 

7. Law

7.1 These terms and conditions are the rules of Air Ambulance Promotions Limited Regular Lottery. By becoming a member you agree to be bound by these rules.

 

8. Privacy

8.1 We will never sell your information to other charities or third parties. To read our privacy statement, please visit aakss.org.uk/privacy or contact us for a copy.

 

Air Ambulance Promotions Limited reserves the right to update and amend these terms and conditions at any time. 

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