An important update from Team KSS – Covid-19

November 2020

We would like to send our sincere thanks and appreciation to all of our supporters who have continued to be there for us throughout the Coronavirus pandemic. We fully appreciate that this has been a turbulent and difficult time, but thanks to you we have been able to continue our life-saving care.

We have made some changes to our services, in response to the national lockdown introduced this week.


Our service delivery teams

Our Redhill base remains closed to visitors and non-operational staff, to protect our crews, our service and ultimately our patients. This means we are unable to offer patient visits and in-person tours of our base.

But our high skilled crews will continue carrying out our 24/7 emergency service. This is all thanks to you, our incredible supporters, but also to the preparatory approach taken by our dedicated clinical teams.

Our priority remains responding to the sickest or most critically injured across our regions in their hour of need.


Our fundraising and support teams

Our Rochester base is open but only to a small number of staff who are unable to work from home. The rest of our colleagues are continuing to work from home. Our Rochester base remains closed to visitors for the time being.

All of our teams are adhering to government guidelines.  


Our fundraising activities

We are doing all we can to protect our staff and our communities, whilst still raising funds to support our vital work.

  • We have paused our volunteer activities which involves face to face contact, such as delivering talks in person and picking up collection boxes. Our fantastic volunteers have been giving virtual talks though and we have a fantastic story to tell, which we want to share with you, especially during these challenging times.
  • Our lottery canvassing programme is on pause for the time being and we are reviewing this on a regular basis. You can read more about our lottery and sign up here.


More than 16,000 incredible people have made a generous donation to our Coronavirus Emergency Appeal so far. Your support has meant we have been able to be there for patients who need us most.

Patients like Wayne, who we helped in June 2020 after he came off his bike on the South Downs National Park. You can read Wayne’s story here.

Please support us and help us to continue caring The KSS Way, through these unprecedented times and beyond.


My sincere thanks and gratitude to all of the wonderful people who are supporting us through these challenging times. We are fully committed to saving lives and enabling the best possible outcomes for our patients. Thanks to the hard work and diligence of both our charity and our communities, our crews have remained fully operational throughout the Coronavirus pandemic so far. Please do support us if you can and help make sure we can continue delivering outstanding treatment and care, and saving lives across Kent, Surrey and Sussex”, CEO David Welch.



Saving lives when every second counts

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